Frequently Asked Questions
- Highly Rated: Enjoy 4000+ genuine 5-star reviews from our satisfied customers.
- Support Small Business: Your purchase supports a passionate small business.
- Expert Translation: Translations are done by native Japanese speakers for accuracy.
- Eco-Friendly: We use eco-friendly materials and packaging whenever possible.
- Quality Materials: Only the finest materials are used to ensure durability and beauty.
Yes, we provide free standard shipping on all orders over $35.
For orders under $35, a small shipping fee applies ($3~), which will be shown at checkout.
All translation is provided by a native Japanese speaker and the owner of the shop, Ayumi.
No google/AI/automatic translation is used.
Please look out for the shops that are using unauthentic translation.
If you’re unsure, you can always select the “Pick for me” option, and we’ll choose the best fit for you!
Here’s a quick guide to help you decide:
- Katakana (カタカナ): The most authentic way to write foreign (non-Japanese) names.
- Hiragana (ひらがな): Has a cute, rounded look with a kawaii vibe.
- Kanji (漢字): The most unique and stylish option, using Chinese-origin characters.
Our fan favorite is Kanji, but our personal favorite is Hiragana! And if you want authenticity, Katakana is always a solid choice.
Read more on our blog post: "Japanese Characters Explained: Kanji vs. Katakana vs. Hiragana"
We don't accept return as most of our items are custom-made.
But we will gladly accept exchanges if the item is damaged or if there are any issues!
Feel free to contact us at support@sakurasignatures.com for assistance.