Política de reembolso

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please note that customized items are not eligible for returns but can be exchanged only if they are damaged or if there are issues with your order.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@sakurasignatures.com.

Exceptions / Non-Exchangeable Items

Unfortunately, we cannot accept exchanges for customized items unless they are damaged or there are issues with your order. Please feel free to contact us at support@sakurasignatures.com if you have any questions.